Privacy Policy

At Crown&Collar, your privacy and security are our top priorities. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and make purchases.

1. Information We Collect

  • Personal Information: When you make a purchase, register an account, or contact us, we collect personal information such as your name, email address, phone number, shipping address, and payment details.
  • Order Information: Details about the products you purchase, your order history, and transaction information.
  • Usage Data: Information about your interaction with our website, including IP address, browser type, pages visited, and time spent on our site.

2. How We Use Your Information

  • Order Processing: To process and fulfill your orders, including handling payments, shipping, and customer service.
  • Account Management: To manage your account, including providing access to account information and handling customer support requests.
  • Marketing and Promotions: With your consent, to send you promotional materials, newsletters, and updates about our products and offers.
  • Website Improvement: To analyze and improve our website, enhance user experience, and conduct research.

3. How We Share Your Information

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processors, shipping companies, and marketing partners.
  • Legal Requirements: We may disclose your information to comply with legal obligations, respond to legal requests, or protect the rights, property, or safety of Crown&Collar or others.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Choices and Rights

  • Access and Update: You have the right to access, correct, or update your personal information. You can do this by logging into your account or contacting us directly.
  • Opt-Out: You can opt out of receiving promotional emails by following the unsubscribe instructions in the emails or contacting us.
  • Cookies: You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

6. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website with the revised effective date.